Where Are You Located?
The Kirk Rich Dial Co. Refinishing Lab is located in the United States and can receive shipments from anywhere around the world.
For domestic orders, click on the gold “Get Started” button to start the order process powered by My Jewelry Repair.
For international orders, please contact our Customer Service team for more information through email at info@krdial.com or by phone at (909) 481-1949 or (760) 843-3999. You will need custom documents for this, documents and pre-paid labels are your responsibility.
What Services Do You Offer?
Our Dial Refinishing Services at Kirk Rich Dial include refinishing the entirety of the dial itself to simply polishing its attached figures. We can even reproduce dials upon request by creating a whole new dial apart from the original.
To learn more about our services, please visit our Services Page.
What is Dial Refinishing?
Dial refinishing is the process of restoring the face of a watch (known as the dial) to its original appearance or updating it to a new design. This process involves carefully cleaning the dial, repairing any damage, and often repainting or reapplying markings and indices. The goal is to make the watch dial look as good as new, preserving or enhancing its aesthetic appeal and legibility. This is particularly important for older or vintage watches where the dial may have faded or suffered wear over time.
To learn more about dial refinishing, please visit our Process Page.
How Much Does Dial Refinishing Cost? pricing
Our dial refinishing services start at $225 USD plus shipping costs. Additional fees depend on the amount of work that needs to be done.
We recommend shipping your loose dial out of the watch to avoid a $75 disassembly and reassembly fee if you do not wish to have the rest of your watch services as well. However, if you do need help removing your dial, you can send in your watch as a whole and we can professionally do it for you when we receive it.
To learn more, please visit our Pricing Page.
How Long Does Dial Refinishing Take?
The turnaround time for dial refinishing is 3-5 weeks, once approved.
Can You Match the Original Color and Design of the Dial?
Yes! In our watch dial restoration process, we possess the capability to replenish the luminescence on the dial, indexes, and hands. Furthermore, we can apply luminosity to complete luminescent figures on the dial. Our range of luminescent colors, including white, neutral green, green, blue, and “antique styles” are designed to enhance the aesthetic of antique dials, preserving their historical elegance and authenticity.
What Type of Restoration Techniques Are Used?
We use a multitude of different techniques when it comes to our dial refinishing services. For a comprehensive understanding of our services and the techniques we employ, we invite you to visit our services page. Here, you’ll find detailed explanations of each step involved in our dial refinishing process.
To learn more, please visit our Process Page.
What Equipment and Materials Do You Use?
Kirk Rich Dial uses the combination of both traditional methods and state-of-the-art equipment to not only keep the art of dial refinishing alive, but to refinish watch dials with the most efficient process for our team.
By the authorized partnership of My Jewelry Repair, Kirk Rich Dial was able to have the right personnel and equipment with our new Dial Refinishing Lab.
Although we are not able to disclose the specifics of our equipment, methods, and materials used to refinish your dial due to the respect of our trade secrets, you can view the actual restoration process through videos on all our social media platforms.
To learn more, please visit our Process Page.
Can Additional Customizations Be Made During Refinishing?
To learn about our customization services please visit our Services Page.
Why Choose Refinishing Over Replacing?
There are two views on watch dial restoration: some prefer the charm of vintage patina, while others favor a pristine, restored look. Whether for sentimental reasons or to increase resale value, it’s a personal choice. Our clients, from individuals to watchmakers and brands, have trusted us for nearly a century. While we offer guidance on whether a dial should be fully restored, we always respect the owner’s decision.